You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
Each year students provide us with invaluable feedback on their experience with the OU through the National Student Survey.
We did...
The feedback provided through the National Student Survey has played a vital part in informing the improvements reported in the ‘You said, we did’ entries on this site.
National Student Survey
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You said...
Students have asked to meet their elected leadership team and Association staff, and for them to facilitate location and fresher’s based meet ups. [November 2017]
We did...
Every two weeks, the Vice President Communications hosts an online drop in on Adobe Connect for students to take part in. The Students Association has over an hour as part of the OU Students Consultation Face to Face events to speak to students and consult them on hot topics, and will trial events called “Meet Your Students Association” in April 2018.
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You said...
It would be useful to have an introductory pack for new students with signposting information posted out to every new student. [November 2017]
We did...
We currently organise Freshers Fortnight to promote the Students Association and its offer. We also send a welcome email to new students starting in the February and October cohorts based on the OU’s data. This signposts students to our site and Freshers activities. In 2017 the Association began being mentioned in emails being sent to students beginning a new module. We are working with the University on proposals for Student Induction in which we hope to have details of the Student Association and the services it offers firmly embedded in any future induction package.
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You said...
Students would like to see a review of the year, to know what has been achieved. Students feel a published report on what was done, as well as minutes and reviews of discussions that have taken place would be helpful. [November 2017]
We did...
The Association creates an annual report to the Open University's Council in line with the academic year. We have published an informal snapshot of some of the Association's activities in 2017 in the format of the ’12 days of the Association’ that includes some text from the annual report. You can also view Central Executive Committee reports on oustudents.com to see what individual members of the student leadership team have achieved.
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You said...
You asked for more social events on campus hosted by Post Graduate Research students. [December 2017]
We did...
In collaboration with the OU Graduate School Network, we have supported Postgraduate Research students to organise the first ever PubhD event for Open University and Cranfield University students, held at the Walton Hall campus in Milton Keynes. This provides much needed social and relaxation time for our busy research students, as well as an opportunity to present and discuss their doctoral projects. We are continuing conversations with the PGR student society, and hope to continue to strengthen our engagement.
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You said...
That you’d like the University to revise its social media policy.
We did...
We revised the policy in line with your feedback.
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You said...
The University should improve the ways in which it develops, updates and presents student policies.
We did...
We made changes to how student policies are developed, implemented and presented.
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You said...
That you’d like to see changes to how the Open University receives and responds to student feedback.
We did...
We made changes to the Student Experience on a Module Survey.
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You said...
What the University needs to get right in supporting students with accessibility needs.
We did...
We developd a new Accessibility policy based on your feedback.
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You said...
What a Widening Access and Success policy should include.
We did...
We used your feedback to frame a new Widening Access and Success policy.
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Latest Opportunities
Student Consultation Meetings 2025 - Get involved!
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National Student Survey 2025
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