How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Many of the statements will have been produced as a direct result of how the University manages its Academic Quality and Standards, ensuring a high-quality student learning experience.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
You said you wanted chapters on our training video recordings to help you navigate to sections relevant to you.
We did...
We added chapters to three of our most popular training session recordings: Introduction to Library Services, The Why and How of Referencing and Improving Your Experience Accessing Online Resources - all on our YouTube channel.
Read moreLibrary
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You said...
You said you thought the 'News' button on the top navigation bar of the Library website contained national and international news, not OU library news.
We did...
We moved 'News' to 'About the library' on the website, making it clearer that the news button is about the OU Library.
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You said...
When using Library Search, you said you expected tool tips when hovering over icons.
We did...
We added tool tips to Library Search. Now when your cursor hovers over icons, you are presented with a description of its purpose.
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You said...
When using Library Search, you said you expected to go to the Library Search homepage rather than the Library website when you clicked the 'Library Home' button.
We did...
We changed 'Library Home' to 'Library Website' so you knew exactly where the button would take you. The 'New Search' button takes you to the Library Search homepage.
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You said...
Online cluster day schools don’t support meaningful interaction in the way that face-to-face do; they lack the variety that face-to-face sessions did
We did...
The Director of Teaching has spoken to the Assoc Dean (Teaching and Students) to emphasise the student interest in continuation of face-to-face provision and the need for a diversity of online tuition.
Social Sciences and Global Studies
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You said...
Some final TMAs are very near the EMA deadline, reducing the time you have for the latter
We did...
At the module production stage module teams will be advised to ensure that there is an appropriate gap between the final TMA and EMA This will be reviewed at the various approval stages.
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You said...
Some final TMAs are very near the EMA deadline, reducing the time you have for the latter
We did...
At the module production stage module teams will be advised to ensure that there is an appropriate gap between the final TMA and EMA This will be reviewed at the various approval stages.
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You said...
You were unsure about the different options available if you were unable to finish a module
We did...
The DoT will liaise with the Assoc Dean (Teaching and Students) and Student Support Team (SST) concerning the visibility of the Student Home pages on ‘changing your study plans’.
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You said...
An offer of a resit can be perceived as a fail
We did...
The Director of Teaching will liaise with the Student Support Team concerning how students are made aware of resit support. There are now a range of support structures (forums and the option of a 1-2-1 session)
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You said...
You found significant differences in approach and format between feedback on different modules
We did...
Module teams work with the ACQ (Assessment, Credit and Qualifications) team to develop their EMA feedback forms, so hopefully in most cases, these relate and are designed to offer students feedback on the learning outcomes for their specific modules.
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At home / online
At home / online