You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
You would like personal perspectives and different viewpoints to be valued more in assignments.
We did...
Created space for personal reflection in assignments where appropriate.
Education, Childhood, Youth and Sport
Posted on:
You said...
Communications should be more targeted, easier to prioritise, and more personal, particularly when asking for help or interacting with tutors.
We did...
Created prompts and templates for tutors to use to support students in difficult circumstances – helping them to respond personally and compassionately
Student Support Services
Posted on:
You said...
Tutors should communicate more consistently and proactively check in.
We did...
Created prompts and templates for tutors to proactively check in with students who have missed a TMA deadline and give clear actionable advice.
Posted on:
You said...
Reduce the number of unsolicited calls.
We did...
Shifted to using email with a link to book a phone call if desired, where previously we would have attempted to call you directly.
Posted on:
You said...
You would like personal perspectives and different viewpoints to be valued more in assignments.
We did...
We reviewed assessment guidance and created space for personal reflection and diverse viewpoints where appropriate.
Posted on:
You said...
Personal tutors are useful for help in choosing modules, guiding students to events and activities relevant to their qualification, providing continuity and support during the lull between modules.
We did...
We ran a personal tutor project supporting students on specific qualifications. We will continue this provision, and are exploring whether this can be expanded.
Posted on:
You said...
You sometimes feel unsure about contributing in discussions.
We did...
Developed new guidance for tutors to support inclusive and respectful conversations. New guidance will be shared with tutors for the next module presentation.
Posted on:
You said...
Tutorials running for more than half an hour are difficult for some students with additional needs.
We did...
Launched a pilot of bite-sized and recorded tutorials.
Posted on:
You said...
International students face challenges with tutorial timings, time zone differences, and isolation.
We did...
Piloted building in a wider range of tutorial times.
Posted on:
You said...
The transition between the levels of study is significant and not enough support is provided for students moving to their next level of study.
We did...
Prepared guidance to support the transition between different levels of study, which will be stored on the Business Undergraduate Site.
Posted on:
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