You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
MSc Finance students, in particular, wanted the option of having more printed materials.
We did...
Course books have now been made available.
Business Postgraduate
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You said...
Some students have found the Fast Track MBA workload un-manageable and support inadequate.
We did...
We now telephone all students who register on the Fast Track MBA so that they are clear on the demands and expectations. We have also provided additional opportunities for face-to -face events. A short review of the programme has been undertaken and findings are informing support from Student Experience Managers.
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You said...
In feedback, students report inconsistency and variability of tutor support.
We did...
We are always looking to improve our engagement with Associate Lecturers which helps support best practice. The Faculty AL Development Group is looking to increase its impact. Currently we are refreshing our approach to tutorial monitoring. Tutor CDSAs are getting stronger emphasis alongside support to line managers to promptly address any performance concerns. However, if students have concerns about the support being provided, which they are unable to resolve directly with their tutor, we advise them to contact their student support team for advice and guidance or escalation as appropriate.
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You said...
Better preparation for study would be helpful, but only where this did not increase the time to gain a Qualifying Law Degree.
We did...
A comprehensive induction package, aimed at students new to law, is now available to help you prepare for studying law. This induction is designed to be used before module start-dates, but can be referred back to at any point during your studies.
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You said...
More advice and guidance on careers in law would be helpful.
We did...
The Careers and Employability Service have run a series of four webinars around careers in law, together with a ‘Making the most of your Law Degree” Careers forum in July 2018.
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You said...
You need far more ‘real life' business examples especially where students are self-employed.
We did...
This issue is being raised with module teams to look at current use of case studies. We will further encourage best practice by tutors in drawing out ‘real life’ experience in tutor groups. This will also be taken forward when planning future curriculum content.
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You said...
You were concerned about the preparatory phase and design of the final module of Making a difference: the management initiative (B839).
We did...
On closer investigation many of these concerns were raised by students on the MBA (Technology Management) (F69). The nature of their final management projects can be more technical and fit less well with the standard design and structure of Making a difference: the management initiative (B839). We will work with STEM Staff Tutor colleagues to consider what improvements might be helpful.
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You said...
The policy of limiting access to the module website to three years after study of the module should be reviewed.
We did...
It is OU policy to prioritise resources to managing current sites rather than historic ones. We do provide access on an ad hoc basis in response to requests and will make this clearer to students and tutors.
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You said...
Tutor Group Forums sometimes have low levels of activity, lack of engagement, and slowness of interactions.
We did...
Tutor Group Forum activity is routinely monitored as part of peer review processes. Levels of activity do vary in part with the dispositions of different tutor groups. We are continuing to look at ways of encouraging greater activity within Tutor Group Forums and this will be considered within ongoing learning design.
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You said...
MSc in Finance (F67) students, in particular, wanted the option of having more printed materials.
We did...
Course books have now been made available.
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