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You Said, We Did

How your voice has made a difference

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This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.


Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.


Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.


You said...

That support as you move from one level to another was useful and important.

We did...

We have published supportive guidance about stepping up to the next level on Study Home pages. We have also added introductions to next modules in qualification study wherever possible. We are continually adding to these when we can. Our library colleagues offer annual introductory events to support your use of their resources and facilities at each level. These are publicised in a number of ways, including on Study Home.

Social Sciences and Global Studies

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You said...

You would like to see assessment submission dates staggered.

We did...

The DoT is working with qualification leads and module chairs to ensure that popular combinations have staggered assessment dates as they go through mid-life review, and that new modules check likely combinations to ensure there are limited clashes of assessment cut offs.

Social Sciences and Global Studies

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You said...

You would like to have assessment cut-off dates earlier, and wider availability of dual study planners.

We did...

We have made a start on increasing the numbers of dual study planners, prioritising level 1 and then high population modules

Social Sciences and Global Studies

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You said...

You would like modules to offer ‘time management’ sessions at the start of each presentation, offering tips and practical advice for dual study, but to also make clear the path of the module and when peak periods within it are.

We did...

The school is preparing moving on sessions for each discipline at level 2, which will highlight for level 1 students the links between the modules they have done and the level 2 modules in that discipline they are doing – these sessions will include time management

Social Sciences and Global Studies

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You said...

You would like to see the development of a dynamic time management tool

We did...

This is outside the remit of the school but we have passed on this request

Social Sciences and Global Studies

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You said...

You would like to have webinars and forums aimed at preparing for the step up in academic skills at levels 2 and 3

We did...

The interactive library introductory sessions are part of helping you understand the expectations at these levels. For this year, SSGS have added library sessions for level 3 as well as level 2 and post-graduate

Social Sciences and Global Studies

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You said...

You would like to see 'Making connections' sessions, showing how one module 'fits' with others around it

We did...

The school is preparing moving on sessions for each discipline at level 2, which will highlight for level 1 students the links between the modules they have done and the level 2 modules in that discipline

Social Sciences and Global Studies

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You said...

You would like to see reinforced messaging to encourage students to have conversations with their tutors

We did...

We have reinforced the importance of talking to your tutors in our messages to students who have signed up for more than 60 credits in a year We have reiterated our messages to our Associate Lecturers (tutors) about the importance of introductory messages to students and recommendations for the sort of information that should contain to emphasise that tutors are available to talk to students, including clarity around when and how they can be contacted

Social Sciences and Global Studies

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You said...

You perceived discouragement for multiple module study, and you would like to see a more balanced representation of pros and cons, and issues to think about

We did...

We have consulted with Director, Student Support and Head of Student Success for this school and have put in place new prompts and approaches for student advisors to have discussions and give information to students in a neutral and no judgemental manner.

Social Sciences and Global Studies

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You said...

During the pandemic I feel it has become harder and sometimes incredibly challenging to cope with the pace of study required in my module(s).

We did...

We have consistently revised our regulations to grant more flexibility in the submission of TMAs and we offered the possibility to postpone assessment without losing marks and incurring in further costs. We are constantly monitoring the situation and adapting progressively our rules to balance the need to guarantee quality of education and our commitment to support you.

Business Undergraduate

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