You Said, We Did

How your voice has made a difference

Accessibility statement

This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.

Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.

Select a topic

You said...
There could be more information about the support they could receive as part of the fitness to practice assessment process, with one student suggesting that support have its own section within the fitness to practice policy.

We did...
The Procedure template has been updated to a new more concise and accessible version. The ‘Support and Information’ paragraph now appears after the ‘Scope’ section at the beginning. In the next review, we will ensure that the ‘Support and information’ paragraph is signposted throughout the Procedure where relevant.
Student Support Services
Posted on: 24-Dec-25

You said...
Support needs to be featured more in the fitness to practice assessment policy, including how they can get support from the Students Association.

We did...
We worked with colleagues from the Open SU Individual Representation service to make sure that we considered all types of support provided through the Procedure.
Student Support Services
Posted on: 24-Dec-25

You said...
There could be an easy-to-read quick version of the fitness to practice policy procedure where students could get the overview of the information and then delve into the policy as needed.

We did...
A new Summary document has been created as a short overview of the Procedure. It sit alongside the full Procedure on the Student Policy and Procedures website.
Student Support Services
Posted on: 24-Dec-25

You said...
You had not used your badge/certificate for anything specific since you passed your Access module.

We did...
Ran a workshop in July 2025 for students who passed an Access module about how they can use their badge/certificate. We will also continue to populate this page with more examples of how to use the badge/certificate before December 2025. https://learn1.open.ac.uk/course/view.php?id=101048
Access
Posted on: 14-Nov-25

You said...
You found SSGS and other face-to-face day schools and residential trips to be helpful and great for meeting other students and tutors.

We did...
The school is continuing to run face-to-face and online discipline days in autumn and spring 2025-26. These will be held in Glasgow and London.
Social Sciences and Global Studies
Posted on: 14-Nov-25

You said...
Friendship with peers is paramount in discussing and helping to understand a subject. Modules could benefit from a place for students to engage with each other in real time.

We did...
Some modules are piloting the use of Student forums or online rooms where students can book a slot to have time to spend informal time together.
Social Sciences and Global Studies
Posted on: 14-Nov-25

You said...
Personal/progression tutors are useful for providing continuity, support, and recommendations for events and activities run by the Open University.

We did...
We ran a Personal Tutor Project supporting students on specific qualifications where students are known to sometimes struggle. We will continue to offer personal tutors to students on specific qualifications during 25-26.
Social Sciences and Global Studies
Posted on: 14-Nov-25

You said...
We would like online student resources/lectures with a focus on how learning can be applied in employment contexts.

We did...
we created Employability Insights, a series of lunchtime talks where experienced professionals will give an insight into different careers.
Social Sciences and Global Studies
Posted on: 14-Nov-25

You said...
We would like the option to choose our extent of involvement with the wider university community - smaller-scale options for engagement would be appreciated.

We did...
Many SSGS modules now complement cluster group tutorials with smaller tutor group sessions.
Social Sciences and Global Studies
Posted on: 14-Nov-25

You said...
When offered, you found teaching resources and/or tutorials dedicated to how to use GenAI to benefit your learning (e.g. on L103) very useful.

We did...
We are generalising teaching resources and tutorial on using GenAI positively for learning, following the L103 model.
Languages and Applied Linguistics
Posted on: 29-Sep-25