You Said, We Did

How your voice has made a difference

Accessibility statement

This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.

Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.

Select a topic

You said...
You would like support to develop skills to use Gen AI effectively.

We did...
We established a Gen AI working group to support module teams and develop support for students.
Engineering and Innovation
Posted on: 27-Jan-26

You said...
You would like clearer guidance on referencing and use of Gen AI in different contexts (for example, whether using Gen AI for work in the Open Engineering Studio is acceptable).

We did...
We worked with the library and the OU's Gen AI Working Group to review and update guidance. We are also working with Engineering & Innovation module teams to tailor Gen AI guidance.
Engineering and Innovation
Posted on: 27-Jan-26

You said...
Gen AI has benefit for students as an assistive technology - this should be reflected in the guidance.

We did...
We consulted with the OU Gen AI Working Group to advise that this use case must be considered in a future update of the Gen AI assessment policy.
Engineering and Innovation
Posted on: 27-Jan-26

You said...
It would be helpful to develop TMA questions that make use of Gen AI.

We did...
We have made a recommendation to the Engineering & Innovation Gen AI Working Group to develop assessments that require the use of Gen AI, rather than exclusively permitting or not permitting its use.
Engineering and Innovation
Posted on: 27-Jan-26

You said...
Some of the topics you would like to see on English & Creative Writing modules include children's literature, hearing more from practising writers, screenwriting, Old English and medieval literature, English Language study, canonical texts, and longer forms of writing (such as novels).

We did...
This feedback fed into our most recent department workshop and are under consideration for our ongoing Level 3 module reviews.
Arts and Humanities
Posted on: 27-Jan-26

You said...
You would like some help with older forms of English, such as Shakespeare.

We did...
We are refreshing and developing new Shakespeare resources on OpenLearn that can be used by students on any module. One example is below.
Read more Arts and Humanities
Posted on: 27-Jan-26

You said...
There could be more information about the support they could receive as part of the fitness to practice assessment process, with one student suggesting that support have its own section within the fitness to practice policy.

We did...
The Procedure template has been updated to a new more concise and accessible version. The ‘Support and Information’ paragraph now appears after the ‘Scope’ section at the beginning. In the next review, we will ensure that the ‘Support and information’ paragraph is signposted throughout the Procedure where relevant.
Student Support Services
Posted on: 24-Dec-25

You said...
Support needs to be featured more in the fitness to practice assessment policy, including how they can get support from the Students Association.

We did...
We worked with colleagues from the Open SU Individual Representation service to make sure that we considered all types of support provided through the Procedure.
Student Support Services
Posted on: 24-Dec-25

You said...
There could be an easy-to-read quick version of the fitness to practice policy procedure where students could get the overview of the information and then delve into the policy as needed.

We did...
A new Summary document has been created as a short overview of the Procedure. It sit alongside the full Procedure on the Student Policy and Procedures website.
Student Support Services
Posted on: 24-Dec-25

You said...
You had not used your badge/certificate for anything specific since you passed your Access module.

We did...
Ran a workshop in July 2025 for students who passed an Access module about how they can use their badge/certificate. We will also continue to populate this page with more examples of how to use the badge/certificate before December 2025. https://learn1.open.ac.uk/course/view.php?id=101048
Access
Posted on: 14-Nov-25