You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
That the image on the Study website homepage was sometimes in the way when you wanted to read the News area or use your study Dashboard.
We did...
We added a minimise option for the image so that you could choose whether you wanted to view the websites with a large or small image. Your choice is remembered on which ever Study website you choose and of course you can change this at any time. We also updated the customise options so you can choose the order that your Dashboard and website news appears on the Study website homepage so that you’re able to access the information important to you more efficiently.
OU Wide
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You said...
You were not sure about the function and use of assessment criteria and that both, assessment task briefings and criteria is confusing.
We did...
A few module teams have made the screencast films to explain how to make use of assessment criteria and other teams included this explanation in their online induction programmes.
Languages and Applied Linguistics
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You said...
You were flexible about online training run-times.
We did...
We’ve tailored our library training sessions to allow for more in-depth teaching on trickier topics as well as short sessions for quick introductions.
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You said...
You wanted more training on digital skills.
We did...
We added new ‘digital capabilities’ topics added to expand our programme.
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You said...
The Library needed to do more promotion of our fabulous library training sessions.
We did...
We ramped up promotion of our live and recorded library training through social media, which has increased attendance and views
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You said...
Some of the menu headings on our website weren’t quite clear.
We did...
We will be improving the menu headers and making sure pages are easier to find.
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You said...
Do not overload the Student Charter. There are benefits to a ‘quick and simple’ approach. Improving principle statement by reducing them and making them less wordy.
We did...
The new Student Charter has significantly reduced in length and the principles are now included in the introduction with a smaller number of values, which are no longer divided up and therefore hopefully clearer and easier to interpret.
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You said...
It is important to ensure that the Student Charter is fully adopted and not just something to which lip service is given.
We did...
Our aim is to ensure that the Student Charter is a living and breathing document and this is an integral aspect of the both the communication and implementation plan.
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You said...
The Student Charter is considered an important document, one that promotes the values and behaviours expected from those part of the OU community.
We did...
A new set of values have been developed for the Student Charter based on your feedback, which articulate the behaviours we should all aspire to.
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You said...
Promote in meaningful ways to maximise it being read and appreciated by all staff and students including events such as Freshers.
We did...
There will be a variety of promotional methods used including a session scheduled within Freshers week on Student Hub Live.
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Latest Opportunities
Student Consultation Meetings 2025 - Get involved!
United Kingdom and online
National Student Survey 2025
Online/Virtual
