You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
Students commented on the need for more ‘real life ‘business examples especially where students are self-employed.
We did...
This issue is being raised with module teams to look at current use of case studies. We will further encourage best practice by tutors in drawing out ‘real life’ experience in tutor groups. This will also be taken forward when planning future curriculum content.
Business Postgraduate
Posted on:
You said...
Some concerns were raised about the preparatory phase and design of the final module of the MBA B839 –The management initiative.
We did...
On closer investigation many of these concerns were raised by students on the MBA Technology Management. The nature of their final management projects can be more technical and fit less well with the standard design and structure of the B839. We will work with STEM Staff Tutor colleagues to consider what improvements might be helpful.
Posted on:
You said...
The policy of limiting access to the module website to three years after study of the module should be reviewed.
We did...
It is OU policy to prioritise resources to managing current sites rather than historic ones. We do provide access on an ad hoc basis in response to requests and will make this clearer to students and tutors.
Posted on:
You said...
Several students commented negatively on their Tutor Group Forums (low levels of activity, lack of engagement, slowness of interactions).
We did...
TGF activity is routinely monitored as part of peer review processes. Levels of activity do vary in part with the dispositions of different tutor groups. We are continuing to look at ways of encouraging greater activity within TGFs and this will be considered within on going learning design.
Posted on:
You said...
MSc Finance students, in particular, wanted the option of having more printed materials.
We did...
Course books have now been made available.
Posted on:
You said...
Some students have found the Fast Track MBA workload un-manageable and support inadequate.
We did...
We now telephone all students who register on the Fast Track MBA so that they are clear on the demands and expectations. We have also provided additional opportunities for face-to -face events. A short review of the programme has been undertaken and findings are informing support from Student Experience Managers.
Posted on:
You said...
In feedback, students report inconsistency and variability of tutor support.
We did...
We are always looking to improve our engagement with Associate Lecturers which helps support best practice. The Faculty AL Development Group is looking to increase its impact. Currently we are refreshing our approach to tutorial monitoring. Tutor CDSAs are getting stronger emphasis alongside support to line managers to promptly address any performance concerns. However, if students have concerns about the support being provided, which they are unable to resolve directly with their tutor, we advise them to contact their student support team for advice and guidance or escalation as appropriate.
Posted on:
You said...
…you told us what study skills you needed as you moved between levels.
We did...
We devised a coherent skill development strategy to run through the core modules of R26 so that students were prepared for each level of study. We also developed ‘transition workshops’
Posted on:
You said...
...in the NSS that student sense of community could be improved. In student consultations you also said that you wanted more tutorials, more opportunities to interact with other students and would like them to be recorded.
We did...
We made recording tutorials the default option across the school. Several module teams have reorganised tutorials and tried to increase opportunities to interact for students using methods including student buddies and module-wide forums.
Posted on:
You said...
...in a student consultation, you told us what information you would like about each subject area.
We did...
We used this information to develop subject websites. Next we will go back to you to ask you what you think of the subject websites that have been created.
Posted on:
Latest Opportunities
Student Consultation Meetings 2025 - Get involved!
United Kingdom and online
National Student Survey 2025
Online/Virtual
