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You Said, We Did

How your voice has made a difference

This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.


Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.


Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.


You said...

Many of you have a preference for printed materials.

We did...

The move to online delivery reflects the policies of the Faculty/University aimed at making learning more interactive and accessible. The move to online delivery is a general trend, even in traditional face-to-face Universities. The module teams recognise that it can be hard to study online, particularly if you spend considerable time looking at a screen outside study and are working hard to make materials more engaging as well as providing a variety of alternative formats.

Life, Health and Chemical Sciences

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You said...

You would like more options at Level 3 in the Chemistry pathway through the BSc Natural Sciences (Q64) in particular for those with an interest in physical sciences.

We did...

As well as S350, Evaluating contemporary science, which has options for those with an interest in physical science, T356, Engineering small worlds: micro and nano technologies, is now an option for students in the Chemistry and broad pathways in Q64.

Life, Health and Chemical Sciences

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You said...

You would like more flexibility in study order within the BSc Natural Sciences to enable you to continue your study in a specialism at Level 3 immediately after the prerequisite module at Level 2 (eg S315 directly after S215).

We did...

We have removed the prescribed study order at Stage 2 in the biology, chemistry and broad pathways in the BSc Natural Sciences to enable you to study your Level 2 modules in any order.

Life, Health and Chemical Sciences

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You said...

We would like teaching training provision - PRES

We did...

As a response to PRES survey, teaching training was added to Core Training programme in January 2019.

The Graduate School

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You said...

You said you wanted to be able to tell the difference between ebooks and print books in Library Search more easily.

We did...

We have given ebooks and print books different labels in the Search results, and different filters under 'Resource types'.

Library

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You said...

You said the new Library Search user interface was cleaner and easier to use than the old one.  

We did...

We moved to the new Library Search interface in August 2018. 

Library

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You said...

You said you like to study early in the morning and late at night.

We did...

We have added training at times to suit larks and night owls with early morning and later evening sessions.

Library

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You said...

You said Students in Secure Environments (SiSE) could use more support in getting library resources. 

We did...

We worked with OUSA and others to develop a student volunteer program designed to help connect SiSE with library resources. 

Library

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You said...

You prefer shorter online library training sessions.

We did...

We introduced new 30 minute sessions. 

Library

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You said...

You prefer to contact the helpdesk using the 'Chat to a Librarian' webchat service. 

We did...

We've made this more prominent on each page of the Library website with help available from real people 24/7. 

Library

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