You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
You said the new Library Search user interface was cleaner and easier to use than the old one.
We did...
We moved to the new Library Search interface in August 2018.
Library
Posted on:
You said...
You said you like to study early in the morning and late at night.
We did...
We have added training at times to suit larks and night owls with early morning and later evening sessions.
Posted on:
You said...
You said Students in Secure Environments (SiSE) could use more support in getting library resources.
We did...
We worked with OUSA and others to develop a student volunteer program designed to help connect SiSE with library resources.
Posted on:
You said...
You prefer shorter online library training sessions.
We did...
We introduced new 30 minute sessions.
Posted on:
You said...
You prefer to contact the helpdesk using the 'Chat to a Librarian' webchat service.
We did...
We've made this more prominent on each page of the Library website with help available from real people 24/7.
Posted on:
You said...
Library Services should be more visible on StudentHome.
We did...
A 'Library' link now appears as a header on StudentHome and the VLE.
Posted on:
You said...
You want to be able to save your searches
We did...
We introduced a 'bookshelf' option for Library Search
Posted on:
You said...
You said you wanted Wi-Fi when visiting other University Libraries
We did...
We introduced Eduroam Wi-Fi available to OU students visiting any SCONUL University.
Posted on:
You said...
You said you’d like to listen to podcasts on your commute.
We did...
We debuted Completely Shelfless, a new podcast series we are trialing covering topics like accessibility, archives, and ebooks.
Posted on:
You said...
You would like an introduction to the library earlier in your studies.
We did...
We developed the ‘Being an OU Student’ free course, which includes an introduction to the library.
Posted on:
Latest Opportunities
Student Consultation Meetings 2025 - Get involved!
United Kingdom and online
National Student Survey 2025
Online/Virtual
