You Said, We Did

How your voice has made a difference

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This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.

Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.

Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.

Select a topic

You said...
Concurrent study and tutorials: You said that clashes in tutorial dates on different modules meant you had to choose which to attend when you study more than one module.

We did...
We have amended module tutorial strategies and revised our group tuition provision, changing the number and size of tutorial clusters to address the issue of tutorial clashes and offering more options and more flexibility to students.
Languages and Applied Linguistics
Posted on: 01-Feb-18

You said...
Advice about module choice: You said that you would like to have more sample materials available online to help with module choices (across the OU).

We did...
We are developing online sample materials and modern languages diagnostic tools to help you choose the right module. We are also revising our Information and Guidance document to better support advisors with your queries.
Languages and Applied Linguistics
Posted on: 01-Feb-18

You said...
Exploring languages and cultures (L161): You said that not all of the content of L161 is relevant to all students.

We did...
We have introduced real-time feedback surveys on the L161 website which allow for recommendations to be made about more personalised pathways through the module materials.
Languages and Applied Linguistics
Posted on: 01-Feb-18

You said...
Vivace - intermediate Italian (L150): You said that working with a DVD-ROM was impractical as many computers are no longer fitted with DVD-ROM players.

We did...
We have transferred all the DVD-ROM activities to the module website without loss of any functionality to the audio-visual interactive material.
Languages and Applied Linguistics
Posted on: 01-Feb-18

You said...
Exploring English grammar (E304): You said that you needed more support with the use of the module corpus tool.

We did...
We have run a corpus tool online forum moderated by a specialist AL to provide help on the module website. We have also briefed and trained ALs and IT helpdesk staff to ensure that they are more confident and can provide more advice to students.
Languages and Applied Linguistics
Posted on: 01-Feb-18

You said...
Student satisfaction is strong at level one (usually above 90%) and postgraduate (above 85%). Satisfaction is usually around 88% at levels 2 and 3.

We did...
We are remaking or reworking modules at levels 2 and 3 to improve satisfaction, improving coherence of assessment, improving orientation to subjects as a whole, exploring opportunities to increase individual support and skills development opportunities. We are increasing opportunities for student representation when we make decisions about teaching.
Health, Wellbeing and Social Care
Posted on: 01-Feb-18

You said...
You told us what skills you think are necessary for OU study.

We did...
We used this information to develop a skills development strategy to thread through BA (Honours) Health and Social Care (R26). This addresses both skills for study and for employment.
Health, Wellbeing and Social Care
Posted on: 01-Feb-18

You said...
Some students wanted a sharper focus on employability in BA (Honours) Health and Social Care (R26).

We did...
We have worked with the careers development service to strengthen the focus on employability.
Health, Wellbeing and Social Care
Posted on: 01-Feb-18

You said...
Student satisfaction is strong at level one (usually above 90%), but satisfaction is usually around 88% at levels 2 and 3.

We did...
We are remaking or reworking modules at level 2 and 3 to improve satisfaction, improving coherence of assessment, improving orientation to subjects as a whole, exploring opportunities to increase individual support and skills development opportunities. We are increasing opportunities for student representation when we make decisions about teaching.
Health, Wellbeing and Social Care
Posted on: 01-Feb-18

You said...
That you’d like the University to revise its social media policy.

We did...
We revised the policy in line with your feedback.
Read more Student Consultations
Posted on: 01-Oct-17