You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
We would like more flexibility to complete assignments around holiday times.
We did...
The submission date for the second TMA has been moved to a later date to allow students more time to complete their assignment.
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You said...
It is not always clear how your arts and humanities studies are relevant to your work or career.
We did...
Skills developed through studying the arts and humanities are highly relevant and valued in the workplace, and we will explore ways of articulating these more clearly on module and qualification sites.
Arts and Humanities
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You said...
Independent study at level 3 can be daunting.
We did...
We are working on some additional bridging materials to help you prepare for independent study at level 3. These will be made available ahead of the October 2017 presentation.
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You said...
Tutorial provision has become an area of heightened concern because of the introduction and implementation of the Group Tuition Policy.
We did...
The Board of Studies is reviewing the presentation of every module in each qualification in order to identify improvements that can and will be made under this policy for the next presentation of each module, as well as providing feedback to University-level reviews of the policy.
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You said...
An ongoing concern continues to be the provision of online and printed materials and the balance between them on individual modules.
We did...
While online delivery permits greater use of internally produced interactive materials we recognise that printed resources are also highly valued, and many students would like the best of both worlds – desiring both online and print materials so that you choose when, how and what to study. To this end, we endeavour to ensure that module materials are available in as wide a range of formats as possible and can be accessed by a wide range of devices.
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You said...
The workload on some of our modules continues to be an issue.
We did...
We are developing a ‘Student Resource Portal’, where we are providing ‘quizzes’, ‘taster’ material and other resources, to support you when choosing a module and so that you know what to expect from each module. We are also trying to make it clearer, through the Portal and other means, including your Student Support Team, what prior knowledge and skills are required by modules, including where a module requires completion of another module first.
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You said...
You said you weren’t satisfied with the assessment on some level one modules.
We did...
We review our assessment every year and where possible integrate student and tutor feedback into any changes we make. As part of an OU initiative we will be reviewing our assessment in level one modules and will be removing the end of module assessment across all of our level one modules over the next few years.
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You said...
You said that you sometimes receive inconsistent study advice.
We did...
We are developing enhanced written guidance on our qualifications so that staff liaising with students can provide the most up to date information. We will also promote more widely the forums on our qualifications site where students can access academic advice and guidance directly, particularly in periods between studying modules.
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You said...
You said that you were not happy with the value for money you received from your modules.
We did...
We take this very seriously so will be doing two main things to address this. Firstly we will be exploring with you, through consultation, what parts of your modules that you are most unhappy with to add this to the vital feedback that you give us, such as through the National Student Survey (NSS). We will also be working hard to highlight the full range of services and support provided by the University beyond your modules such as the library, Students Union and the Careers and Employability Service to make sure that you can benefit from them all.
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You said...
You said that you weren’t satisfied with feedback you received.
We did...
We are going to be investigating what kind of feedback you aren’t happy with by asking you to participate in a consultative forum via StudentHome.
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Latest Opportunities
Student Consultation Meetings 2025 - Get involved!
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