
You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
Some students wanted a sharper focus on employability in BA (Honours) Health and Social Care (R26).
We did...
We have worked with the careers development service to strengthen the focus on employability.
Health, Wellbeing and Social Care
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You said...
Student satisfaction is strong at level one (usually above 90%), but satisfaction is usually around 88% at levels 2 and 3.
We did...
We are remaking or reworking modules at level 2 and 3 to improve satisfaction, improving coherence of assessment, improving orientation to subjects as a whole, exploring opportunities to increase individual support and skills development opportunities. We are increasing opportunities for student representation when we make decisions about teaching.
Health, Wellbeing and Social Care
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You said...
That you’d like the University to revise its social media policy.
We did...
We revised the policy in line with your feedback.
Read moreStudent Consultations
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You said...
The University should improve the ways in which it develops, updates and presents student policies.
We did...
We made changes to how student policies are developed, implemented and presented.
Read moreStudent Consultations
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You said...
That you’d like to see changes to how the Open University receives and responds to student feedback.
We did...
We made changes to the Student Experience on a Module Survey.
Read moreStudent Consultations
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You said...
What the University needs to get right in supporting students with accessibility needs.
We did...
We developd a new Accessibility policy based on your feedback.
Read moreStudent Consultations
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You said...
What a Widening Access and Success policy should include.
We did...
We used your feedback to frame a new Widening Access and Success policy.
Read moreStudent Consultations
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You said...
What your priorities are for Student Support.
We did...
We used your feedback to help shape the future of student support.
Read moreStudent Consultations
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You said...
How the process of obtaining references from the Open University could be improved.
We did...
We used your feedback to help make a number of recommendations for consideration by University management.
Read moreStudent Consultations
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You said...
We find it much easier to use the books than to use the online material as we’re not experienced with using a computer or taking part in online forums.
We did...
Developing computer skills and working together collaboratively through forum activities prepare students for future Open University study and are important employability skills so these are introduced gradually as students progress through the module. We recognise that some students require extra support in using Information Technology and so tutors have received additional guidance to do this. We have also produced an information sheet on getting online for students, “Using the Access Module Website”. Future plans to support students to become more confident with working online include producing a YouTube video to show students how to find their way around the websites and to submit their assignments online.
AccessPosted on:

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