How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
Needs to be other forms of communication with other students and tutors instead of just forums.
We did...
This year we offered an induction day for new students starting in October 2016. Students across all UG Business and UG Law qualifications were able to chat together and hear from students, alumni, tutors, faculty and entrepreneurs. We hope to expand the opportunities for students to talk with one another and UG Business tutors through similar events and student consultative forums.
Business Undergraduate
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You said...
You can't always find your way around the library website.
We did...
We are working with the student panel to improve the library website navigation.
Library
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You said...
You couldn't navigate the 'Selected resources for your study' easily.
We did...
We have included drop-down lists of databases, journals and ebooks under the subject headings.
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You said...
You do not always notice the Library Student Panel email updates.
We did...
We are using a much more visual, interactive tool to communicate with you.
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You said...
You would like an introduction to the library earlier in your studies.
We did...
We are talking to colleagues across the University to see how we can introduce the online library earlier in your study journey.
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You said...
It wasn't easy to find what you need on the 'Services for you section'.
We did...
We have updated the style of the 'Services for students' page to make it easier to find what you need.
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You said...
You prefer to contact the helpdesk using the 'Chat to a Librarian' webchat service.
We did...
We've made this more prominent on each page of the Library website.
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You said...
Library Services should be more visible on StudentHome.
We did...
A 'Library' link now appears as a header on StudentHome and the VLE.
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You said...
You want to be able to save your searches.
We did...
We introduced a 'bookshelf' option for Library Search.
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You said...
You want to feel part of a community.
We did...
We introduced more real-time informal learning and discussion events such as live chats through social media platforms.
Posted on:
United Kingdom and online
United Kingdom and online
At home / online
