You Said, We Did
How your voice has made a difference
This page provides an opportunity to see the valuable feedback received from students across a wide range of communication channels, and to see what the OU has done in response.
Please note this video is now a couple of years old so some people no longer have the same title. The current Students Association leadership can be seen on their website.
Choose a topic from the drop-down list below to see how students can have an impact on their university experience and be empowered to help shape the University. Next time you are asked to give your opinion, you know that the OU is taking this feedback seriously and will respond.
You said...
You couldn't navigate the 'Selected resources for your study' easily.
We did...
We have included drop-down lists of databases, journals and ebooks under the subject headings.
Library
Posted on:
You said...
You do not always notice the Library Student Panel email updates.
We did...
We are using a much more visual, interactive tool to communicate with you.
Posted on:
You said...
You would like an introduction to the library earlier in your studies.
We did...
We are talking to colleagues across the University to see how we can introduce the online library earlier in your study journey.
Posted on:
You said...
It wasn't easy to find what you need on the 'Services for you section'.
We did...
We have updated the style of the 'Services for students' page to make it easier to find what you need.
Posted on:
You said...
You prefer to contact the helpdesk using the 'Chat to a Librarian' webchat service.
We did...
We've made this more prominent on each page of the Library website.
Posted on:
You said...
Library Services should be more visible on StudentHome.
We did...
A 'Library' link now appears as a header on StudentHome and the VLE.
Posted on:
You said...
You want to be able to save your searches.
We did...
We introduced a 'bookshelf' option for Library Search.
Posted on:
You said...
You want to feel part of a community.
We did...
We introduced more real-time informal learning and discussion events such as live chats through social media platforms.
Posted on:
You said...
You would like a more holistic, joined-up approach to studying at the OU and for Library Services to be more visible at the start of your studies.
We did...
Librarians now take part in events such as Fresher's Fair, Student Hub Live and engage students in live Facebook events such as 'getting yourself set up for study'.
Posted on:
You said...
You were unsatisfied with aspects related to personal development.
We did...
Changes are in place to provide greater opportunities for personal development with a greater focus on the delivery and transparency of such skills in new modules as they are produced, across all levels of the curriculum.
Life, Health and Chemical Sciences
Posted on:
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